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Airline bosses apologise to Emilie de Ravin over rude employee

Former Lost star Emilie De Ravin has received an apology from American Airlines bosses after she complained about a rude employee.

The actress took to Twitter on Thursday (01Sep16) afternoon to single out the staffer who forcefully "ripped" a carry-on bag containing her breast pump from her hands before a flight out of Los Angeles.


She wrote: "Please kindly dismiss this woman from @americanair employment", before adding, "ther (sic) is NO excuse 4 (for) physical force being used on someone trying to take her breast pump carry on. NOT OK".


But she made sure to thank the company for "a smooth and safe flight".


Bosses at the airline have taken note of the drama and they released a statement to Us Weekly magazine indicating they are investigating the problem.


"We saw the tweets and we are looking into the issue, and we do apologize to the customer for the inconvenience," the statement reads. "Just to clarify the policy, we absolutely welcome breast pumps on board the aircraft... We will have our Customer Relations reach out to (Emilie de Ravin)."


"@emiliederavin This is very concerning to us," a message on the company's Twitter account adds. "Please follow us with more details so we can take a closer look."